Keeping your computer secure and free of unnecessary data is a great way to keep it safe from spyware and keep you safe from identity theft, according to the Better Business Bureau. Tech support scams remain a common threat, with more than 1,400 such scams reported nationwide to BBB Scam Tracker in 2020.
Better Business Bureau Investigator Don O’Brien says you should clean up old files, update your computer, keep your computer secure with virus protection or cybersecurity software, and back up your files.
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A pop-up on your computer or an unsolicited phone call may tell you your computer needs imminent repairs. If you allow the scammer access to “fix” your computer, they may install spyware or malware that will scan your computer for personal information or monitor your web-surfing behavior, opening you up to identity theft.