Social Security is asking Medicaid Members to update their addresses for the Illinois Department of Healthcare and Family Services (HFS).

During the public health emergency, HFS has not been required to do verifications of eligibility factors for the Medicaid program. Jack Myers at Social Security explains once the emergency ends, they will have to resume these Medicaid verifications, and they will do so via mail. HFS does not know when that will be, but they are trying to let people know that it is very important to update their address with Illinois HFS.

Cut: :58 CUE: verifications again

Those phone numbers are 877-805-5312 or 877-204-1012 and you can call Monday through Friday between 7:45 AM-4:30 PM. You can also update online at